Delivery & Returns

Thoughtfully prepared. Carefully delivered.

Each piece is handled with care from the moment it leaves our warehouse to its arrival at your door. The details below offer a considered overview of delivery and returns, designed to ensure clarity and ease at every step.

DELIVERY

Within the United States

Complimentary shipping is offered on all orders within the United States. Orders are typically dispatched within 1–2 business days, with delivery arriving 4–7 business days thereafter.

Orders are fulfilled from our U.S. warehouse and entrusted to reliable carriers. For larger or multi-item orders, shipments may arrive separately to ensure each piece is delivered safely.

FULFILLMENT & PACKAGING

Each piece is carefully prepared and packed to protect its material integrity and finish in transit. Our approach prioritizes safe delivery while ensuring each piece arrives in its intended condition.

RETURNS & EXCHANGES

We want you to feel confident in your purchase. If something isn’t quite right, eligible items may be returned within 30 days of delivery for a refund to the original form of payment.

RETURN GUIDELINES

Items should be returned unused, in their original condition, with all tags and packaging intact.

The following items are not eligible for return:

Sale or promotional items

Gift cards

ORDER CHANGES

Orders begin processing shortly after placement and cannot be modified or canceled once confirmed.

RETURN SHIPPING

For eligible returns within the United States, a prepaid return label is provided to ensure a seamless experience. We recommend packaging returns securely to ensure safe transit.

REFUNDS

Once received and inspected, refunds are typically processed within 10 business days to the original method of payment.

SUPPORT

For any questions regarding your order, our team is here to assist.

Please write to us at care@gaurikohli.com