Shipping
We ship for FREE within the contiguous United States (Yay!)
All retail orders within the United States are free to ship via FedEx or USPS ground and arrive at your destination in 2-5 business days. Your order may be shipped in multiple packages. Wholesale orders will be shipped via the most cost effective carrier: FedEx, USPS or by Truck. We ship to all US territories and APO/FPO/DPO addresses.
We ship Worldwide. Shipping costs vary by country/region. At this moment, International orders are limited to a value of $999.99. Please note that duties, taxes and carrier brokerage fees are strictly enforced and are not included in your order amount at checkout. These will be assessed upon delivery by the postal carrier, and must be paid by the order recipient.
Returns
In order to uphold our promise on price and delivery speed, we cannot accommodate cancellations or modifications once an order is received by us. If for any reason you are not satisfied with the product when it arrives, we accept returns within 15 days of delivery for a refund back to the original mode of payment. The customer is responsible for coordinating return shipping and covering the cost.
COVID-19
Due to the sustained global impact of COVID-19, our industry is experiencing significant supply chain challenges and transportation delays. We are doing our best to project accurate shipping dates; however, please note that these could change. We apologise for any disappointment or inconvenience.
For more information, please visit our shipping & returns policy page.
All our products are exquisitely handmade, one piece at a time, using natural products & based on craft styles that are centuries old.
Hand craftsmanship & variations in the color, weight and veining of natural materials makes each of our magnificent piece of home décor, a singular work of art.
There may be natural blemishes/variations that are not product flaws, such variations are inherent in the manufacturing of handmade products.
A Notice to our California Customers: State of California Proposition 65
Warning: Products may contain one or more chemicals known to the State of California to cause cancer or reproductive harm.
Under California law, businesses are required to provide a clear and reasonable warning to Californians before knowingly or intentionally exposing a person to a listed chemical. The warning is required when a business is aware of or believes that one or more listed chemical is present.
GAURI KOHLI LLC. is providing the warning because a chemical or chemicals covered by the California Proposition 65 regulation may be present in our products.
Information regarding California Proposition 65 is available here: https://oehha.ca.gov/proposition-65